New Zealand Law Society - Complaints Advisory Panel
If you are a lawyer subject to a complaint allocated to a Standards Committee, you may access free advice from a member of the Complaints Advisory Panel to assist you in responding to the complaint. The panel is made up of lawyers who are available to be contacted on a confidential basis by lawyers who are the subject of a complaint.
Panel members will listen to you on a confidential basis and provide assistance that may enable you to respond to the complaint appropriately, effectively and in a timely manner.
Panel members will provide up to two hours of pro bono assistance. Any ongoing assistance that may be required beyond this point will be by arrangement between you and the panel member.
The information you share with a Panel member is confidential. During or after the complaint process, you may be asked whether you used the Complaints Advisory Panel service and, if so, to provide feedback about your experience to enable us to assess the service. This will of course be information that you may choose not to provide.
A list of all current members of the Complaints Advisory Panel is available here.
Panel members are shown in alphabetical order, together with their area of practice. Their email address and phone number are provided; you may contact them by either method.
Should you require any further information about the Panel, please contact the Lawyers Complaints Service on 0800 261 801.